PAYMENT & DELIVERY

Payment Methods

  1. Credit Cards

  2. Mobile payments, i.e. PayMe / FPS / AliPAy / WeChat Pay (only applicable to Hong Kong local order)

  3. Offline payments, i.e. Bank Transfer

Hong Kong Local Delivery

  1. Freight collect by SF Express​

    1. Only accessories and cables can be delivered by SF Express. Freight collect delivery charges are billed to the consignee.
    2. Please indicate the code of one of the following SF store locations upon checkout. (https://htm.sf-express.com/HK/EN/dynamic_function/S.F.Network/SF_store_address/)
    3. After your order has been accepted, the Company will confirm with you about the delivery time and date regarding delivery of the item(s) within 3 working days. If payment was delayed due to the bank approval process, delivery date will be adjusted accordingly.

  2. Self pickup

    1. The customer should pick up the goods based on the information stated on the confirmation letter, such as date, time and location.

    2. Kwun Tong Retail Point (Wave Music):

               (by appointment)

               

              *take the white stairs next to the car park entrance*

               Unit F&G, Basement,

               Phase 2, Kwun Tong Industrial Centre,

               470 Kwun Tong Road,

               Kwun Tong,

               Hong Kong

               Phone: +852 9330-2897 (WhatsApp / Signal / call)

International Delivery (freight collect by DHL Express / FedEx)

  1. Freight collect delivery charges are billed to the consignee for any overseas order for international delivery service.

  2. After your order has been accepted, the Company will confirm with you about the delivery time and date regarding delivery of the item(s) within 3 working days. If payment was delayed due to the bank approval process, delivery date will be adjusted accordingly.

  3. A deliverable address and telephone numbers are required.

  4. Delivery service is not applicable to areas that cannot be reached directly by aeroplanes or vehicles.

  5. Customers may be required to pay an additional charge for delivery to a building without lift service or in cases where goods cannot fit in or be transported by the lift. Such additional delivery fee is to be paid in cash directly to the delivery driver when the items are delivered.